Please contact us within 14 business days of receiving your order. We will gladly exchange your items for a different size or color. Regular priced items purchased from J. Hess Clothing may be returned and exchanged as follows, all returns must be unworn, unwashed and undamaged. We reserve the right to deny any return if the merchandise doesn't meet our policy requirements.
Returns not accepted after 14 days.
To return items, please follow these simple steps:
Include your name and order number in the following return shipping address:
J. Hess Clothing
(name & order #)
P.O. Box 1007
Metamora, IL 61548
YOU are responsible for return shipping. Retain your courier receipt. J. Hess Clothing is not responsible for lost or damaged items in transit.
If you are returning an item because it was damaged, defective or sent incorrectly, J. Hess Clothing will ship the replaced item to you.
Please remember we are a small business and we cannot make any exceptions to our policies.